Shipping Policy

At Rockstar Jeans, we strive to deliver your jeans to you as quickly and efficiently as possible.

Delivery Timeframe

  • We aim to deliver your order within 4-6 business days from the date of order confirmation.
  • Delivery times may vary based on your location and order volume.

Shipping Charges

  • Customers are responsible for all shipping costs.
  • Shipping charges are calculated at checkout based on the delivery location and quantity/weight of the order.

Delivery Process

  • Orders are processed and shipped during regular business hours (Monday to Friday, excluding public holidays).
  • Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Delayed or Lost Packages

  • While we strive to meet our delivery timelines, we are not responsible for delays caused by the carrier or unforeseen circumstances.
  • If your package is lost or delayed, please contact our customer service team for assistance.
What materials are Rockstar's clothes made from?

At Rockstar, quality and sustainability are our top priorities. Our collections are made from carefully selected, high-quality fabrics, including organic cotton, recycled polyester and eco-friendly blends. These materials are chosen not only for their comfort and durability, but also for their low environmental impact. Every piece is designed to last, aiming to reduce waste while still maintaining style.

How do I care for and maintain the clothes to keep them looking new?

To keep your items looking fresh, we recommend the following care instructions:

• To protect the fabric, wash in cold water on a gentle cycle.
• Dry naturally or tumble dry at low temperature to maintain quality and shape.
• To protect print and colors, turn inside out before washing.
• To extend the life of your street clothes, avoid bleach and harsh chemicals.

What is Rockstar's return and exchange policy?

We offer a 10-day return and exchange policy on all items in their original condition, unused, unwashed and with tags still attached. To initiate a return or exchange, please contact Customer Service or visit our Returns & Exchanges page. Please note that final sale items are non-returnable. You are responsible for return shipping costs unless the item is faulty or in error.

How long does delivery take?

For orders within Pakistan, standard shipping takes 3-5 business days.